Ref: BBBH34693
ERP Support Specialist
ERP Support Specialist
Remote
Competitive Salary Excellent Benefits
Role Profile
Cast UK are delighted to be recruiting an ERP Support Specialist for Bunzl UK & Ireland which is part of Bunzl PLC, a multinational distribution and outsourcing company headquartered in London and active in 30 countries. In total there are 5 Divisions and 25 operating companies.
The ERP Support Specialist has responsibility for providing provide ERP support to end users and colleagues. In addition, they must Identify, investigate and resolve issues with ERP systems, whilst providing training to support end users.
Key Responsibilities
- Identify, investigate and resolve issues with ERP systems
- Provide training and support to end users
- Log calls in the company's tracking system and provide updates to users
- Import, export and update data in ERP systems
- Amend user profiles, security and access rights
- Test and implement system changes including reports, requestors and screen changes
- Update documentation of business processes and user guides.
- Escalate issues to consultants and third-party support
- Provide support to ERP projects
- Deliver tasks on time
- Meet agreed quality standards
- Understand and follow the IT strategy
- Maintain project and service tracking systems
- Create and maintain appropriate documentation
- Follow department policies and procedures
- Share of knowledge with colleagues and stakeholders
Skills & Experience Required
- Strong technical knowledge of ERP systems (Sage X3, V6.5, V9, V12):
- Finance
- Distribution (sales, purchase order and works order processing)
- Data import/export and integration with third-party systems
- Batch jobs and tasks
- Strong technical knowledge of database systems (SQL) - SQL queries and updates
- Working knowledge of an industry standard IT Service Management tool
- Crystal reports
- V1 EDD/EDM
- Draycir Spindle
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com
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