CRM Assistant

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South London, London | Ref: BBBH15976

£20000.00 - £25000.00 per annum + Additional Benefits

CRM Assistant
£20-25,000 + Additional Benefits

Role Profile

  • Plan and implement localised CRM campaigns to provide support to underperforming stores and bring them back in line with business expectations.
  • Manage exclusive member offers consisting of Treat Thursday, Member Pricing and 3rd party opportunities.
  • Work closely with internal designers and print agency to develop compelling and engaging creative.
  • Manage the implementation of POS in store.
  • Testing promotional offers and seasonal timings to increase campaign effectiveness.
  • Support the Retail CRM Manager in the strategic development of customer type loyalty programs (VIP, Loyal, Student, Over 60s).
  • Support the Retail CRM Manager with the planning and delivery of CRM specific projects and events.
  • Raise awareness of the product and its associated benefits through both customer facing and staff activity.
  • Communicate campaign results and progress to the rest of business.

Skills & Experience

  • Innovative creative thinker capable of operating both at a strategic capacity (big-picture perspective, asks "why") and a hands-on/execution capacity (detail-oriented, conscientious).
  • Confident and capable communicator.
  • Experience with work prioritisation, planning and influencing.
  • Communication, analytical, managing multiple projects at once, relationship building, balance of commercial and customer perspective.

Client information

My client is well known Beauty & Healthcare retailer looking for a CRM Assistant to join their team. The ideal candidate would have been working within a similar role for the past 1-2 years and would be passionate and eager to join a fun, exciting and vibrant work place.


Up to 15% annual bonus
3% matched pension
Generous staff discount

About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit

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