Customer service Manager

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Wembley, Middlesex | Ref: BBBH16896

£35000.00 per annum + Benefits

Customer Service Manager
Wembley
£35,000 Circa + Benefits

Role Profile:


Cast UK are looking to appoint a Customer Service Manager to work for a growing organisation at their operation in Wembley. This is a permanent role reporting into the General Manager. You will have a Sales and customer service background, be responsible for running a small team, and have experience with complex organisations where ordering systems and reports were used.

Skills & Experience:


It is essential that applicants have:

  • A minimum of 3 years Customer Service Experience
  • Previous experience of building and maintaining customer relationships
  • Experience in upselling
  • Experience using business ordering or tracking systems, such as SAP, and the ability to run reports
  • Experience handling complaints
  • Comfortable working to timescales and under pressure
  • A 'can do' attitude
  • Excellent written and verbal communication skills
  • Previous experience in call management coaching skills
  • Full knowledge of data protection and confidentiality issues



Client information:


Our Client is a market leading organisation that is going through a period of growth.

Remuneration:


£35,000 Circa + Benefits

About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com

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