City of London, London | Ref: BBBH25114
£80000.00 - £85000 per annum + Pension, Healthcare, Life Insurance
Recruitment of Business Process Manager (Project and Management System Improvement)
To optimise process performance across the business and facilitate the smooth and effective introduction of changes, including new business areas.
To provide leadership and direction for the development and continuous improvement of the organisation's management system, coupled with hands-on project management.
To support the Management Board in developing a culture of systematic management and accountability.
The role will report to the CEO and will have a general responsibility to the Management Board; on a project basis will be responsible to a specific role who will act as project sponsor.
You will have excellent people skills, and the ability to engage and get buy-in at all levels across the business. You will be emotionally intelligent and have patience and empathy whilst being persistent and tenacious. You will be diplomatic, yet willing and able to give clear and direct feedback, offer constructive challenge, and hold others to account. You will use your influencing, coaching and facilitation skills to get things done, build high levels of trust and take difficult decisions when necessary. You will be a team player, driven and motivated by achieving successful outcomes for the organisation.
You need to be a strategic thinker who understands the commercial drivers of the business and the industry, and will also be happy to be hands on, including writing documents and procedures where necessary.
You will be a self-starter, driving the improvement agenda and proactively networking with others in and outside the organisation. You will be comfortable and credible with senior management.
You will be a skilled project manager, working with stakeholders to identify steps needed to achieve results, right first time. You will pay attention to necessary detail whilst being pragmatic and not bureaucratic.
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