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Head of Operations

Job Title: Head of Operations
Contract Type: Permanent
Location: North Yorkshire, North Yorkshire
Salary: £50000 per annum + Benefits
REF: BBBH10678
Contact Name: Adena Romano
Contact Email:
Job Published: about 2 months ago

Job Description

Head of Operations

North Yorkshire

£50,000 + Excellent Benefits

Role Profile
Our client is the UK's largest online retailer in their market, despatching several thousand orders direct to their customers' homes every day. This is a dynamic company experiencing rapid growth and continuously evolving. Reporting to the Chief Operating Officer, you will be responsible for a large team, smooth running, and continuous improvement of the e-commerce fulfilment operation, which runs 7 days a week across 3 shifts. Responsibilities include, health and safety, review of staff performance, reporting of KPI's to stakeholders, and the development of new initiatives. The successful candidate must be experienced in e-commerce operations and driving customer service through continuous improvement.

Skills and Experience

  • Previous warehouse experience at a managerial grade in a fast-paced e-commerce environment
  • Experience of managing in excess of fifty staff across different shift patterns.
  • Six Sigma qualified
  • Experience at stakeholder/board level
  • Experience of WMS systems (SAP)
  • Demonstrable dedication to providing excellent customer service.
  • Ability and desire to embrace continuous change and support staff throughout


Our client is the leader within their market, with a growing presence in the UK and Europe who are looking to recruit a high potential Head of Operations


£50,000 + Excellent Benefits

About Cast UK

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Procurement, Supply Chain, Manufacturing, Engineering, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit