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Shift Operations Manager

Job Title: Shift Operations Manager
Contract Type: Permanent
Location: Stoke on Trent, Staffordshire
Salary: £43000.00 - £48000 per annum
Contact Name: Andrew Barrett
Contact Email:
Job Published: 5 months ago

Job Description

Shift Operations Manager
Stoke on Trent
£40,000 - £48,000 (including night shift allowance) + Excellent Benefits

Role Profile
Pets at Home is the United Kingdom's largest pet supplies retailer, with more 400 plus stores and nearly 8,000 employees. The company sells products including food, toys, bedding, medication, accessories, and pets, in addition to providing veterinary and grooming services in store. They are a multi award winning business, and place colleague engagement as a top priority.

Due to continued growth Pets at Home are looking to recruit a Shift Operations Manager, based at their Stoke DC. Reporting to the Assistant General Manager, you will be responsible for;

  • All operational & daily aspects of the DC including health & safety, ensuring the operation consistently achieves the requirements of the business in terms of quality, productivity and KPI's.
  • Lead the FLM's and colleagues alike, driving colleague engagement by striving towards strong team working and a consistent environment across the entire Pets at Home business.
  • Report weekly on team performance in all area's incorporating continuous improvement initiatives.
  • Control operating costs whilst ensuring a premium service is delivered to your customers and internal stakeholders alike.
  • Lead and assist in Operational and Continuous Improvement projects across all areas of the DC.

Skills & Experience

  • It is essential that you have experience of large FMCG operations, ideally within a Retail / Fulfilment distribution environment.
  • You will have a proven record in leading, motivating, and developing large teams, with the ability to communicate effectively at all levels.
  • You will be confident in dealing with KPI analysis and cost control, and you must be able to demonstrate a methodical yet flexible approach to warehouse management.
  • You will ideally have experience of Continuous Improvement and Project Management within your previous roles.
  • IT Literate, with experience of using WMS & MS Packages.

Client information
Pets at Home is the United Kingdom's largest pet supplies retailer, with more than 400 stores and 8,000 employees.

£40,000 - £48,000 (including night shift allowance) + Excellent Benefits

About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Procurement, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit