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Account Manager

Ref: AS4182504

Oldham, UK

£37,000

  • Permanent
  • Robust Sales Growth
  • Strategic Customer Engagement
  • Effective Team Collaboration

About the candidate

The candidate is a results-driven Account Manager with a substantial background in account management, sales, and customer service within diverse industry sectors like telecommunications, retail, and e-commerce. Their experience spans working with a mid-size telecommunications company, a regional retail firm, and a national e-commerce platform. This wide-ranging expertise highlights their ability to adapt and succeed in different business environments. They are adept at building strong customer relationships, driving sales growth, and working in fast-paced settings to meet and exceed business goals.

With a keen emphasis on strategic engagement and analysis, the candidate possesses solid communication skills and a customer-focused mindset, allowing them to effectively identify client needs and deliver tailored solutions. Their proactive, collaborative approach ensures seamless coordination with various departments, ensuring that sales objectives are not only met but surpassed.

What makes them great?

  • Revenue Growth: Achieved a 30% increase in revenue at a mid-size telecommunications firm by effectively managing client accounts and implementing strategic engagement initiatives.
  • Sales Performance: Contributed to a 20% increase in store revenue at a regional retail firm through targeted customer service and tailored sales initiatives.
  • Team Collaboration: Demonstrated strong collaborative skills by working effectively across departments to meet sales goals and marketing objectives.

Areas of expertise

  • Account Management: Proficient in managing extensive client portfolios, increasing customer retention, and driving revenue growth through effective engagement and satisfaction strategies.
  • Sales Growth: Skilled in employing upselling and cross-selling techniques to significantly boost revenue, evidenced by a 30% increase in account revenue within one year.
  • Customer Service Excellence: Expertise in delivering high-quality customer service, facilitating strong customer relationships, and supporting marketing campaigns to enhance customer base and loyalty.