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Head of Non-Food Operations

Ref: AS6161683

Cambridge, UK

£75,000

  • Permanent
  • Operational Efficiency
  • Patient-Centred Solutions
  • Strategic Leadership

About the candidate

The candidate is a seasoned leader with extensive experience in the operations management of non-food services within the healthcare sector. They have a proven track record of enhancing service delivery and operational efficiency, particularly in NHS-compliant environments. With over seven years in leadership roles, their expertise spans across strategic implementation to boost service quality and patient care, fostering team collaboration, and executing cost-saving strategies without compromising service standards.

Known for their strategic and analytical approach, they excel at driving performance improvements by leveraging data and applying stringent compliance measures. Their capacity to orchestrate large multi-disciplinary teams has consistently resulted in increased service efficiency, employee satisfaction, and reduced turnover. Moreover, they possess a strong passion for enhancing patient experience and are committed to delivering sustainable, patient-centered solutions in complex operational frameworks.

What makes them great?

  • Service Improvement: Implemented process enhancements improving service delivery efficiency by 30%.
  • Cost Reduction: Developed strategic initiatives leading to a 20% cut in operational costs without impacting service quality.
  • Leadership Impact: Managed extensive teams, significantly boosting morale and reducing staff turnover.

Areas of expertise

  • Operational Efficiency and Compliance: Skilled in driving service delivery improvements and compliance with NHS standards in healthcare settings.
  • Cost Management and Reduction: Proven success in implementing strategies that significantly reduce operational costs while maintaining high service standards.
  • Team Leadership and Development: Experienced in leading large teams, enhancing staff morale, and promoting a collaborative work environment.