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General Manager

Ref: 113123

North West, UK

£90,000

  • Permanent
  • Logistics Operations Leadership
  • Multi-Site Change Management
  • Parcel Hub Performance

About the candidate

An experienced General Manager with a strong background in parcel, freight, logistics and warehouse operations. They have led large-scale hub, depot and multi-site environments, including automated and semi-automated facilities, with responsibility for operational performance, customer service, sales teams, budgets and full P&L delivery.

They bring a practical, people-focused leadership style, with experience managing sizeable permanent and agency workforces, trade union consultation, peak planning, service delivery and continuous improvement. CPC qualified, IOSH certified and commercially aware, they are well suited to senior operational leadership roles within fast-paced logistics and distribution environments.

What makes them great?

  • Full P&L Responsibility: Across sales, operations, and customer service.
  • Proven Cost Improvement: Reduced cost per unit by 2.4p in the first year of a recent hub leadership role, while improving productivity by around 22 parcels per hour.
  • High-Volume Operational Leadership: Managed a 250k sq. ft operation processing around 36m parcels annually, with an annual cost budget of approximately £8.7m.
  • Strong Change Delivery: Delivered a site closure and 40% headcount reduction while maintaining service and cost KPIs, achieving weekly savings of approximately £14k.

Areas of expertise

  • Large-Scale Logistics Operations: Experienced in managing parcel hubs, depots, transport networks and warehouse operations across high-volume environments.
  • Budget, P&L and KPI Management: Confident managing multi-million-pound budgets, EBITDA targets, productivity metrics, service levels and cost performance.
  • People Leadership and Change: Skilled in leading large teams, improving retention, coaching managers and delivering restructuring or change programmes in unionised environments.