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Business Account Manager

Ref: AS1403285

High Wycombe, UK

£40,000

  • Permanent
  • FMCG Grocery Retail
  • Strategic Account Growth
  • Commercial Analysis

About the candidate

A commercially focused Business Account Manager with over five years’ experience in the FMCG sector, with a strong grounding in grocery retail. They bring a practical, proactive style to account management, using data, customer insight and strong relationship-building skills to spot opportunities and turn them into clear commercial plans.

They have managed key retail accounts, supported annual business planning and worked closely with supply chain, sales and marketing teams to improve promotional performance, profitability and customer engagement. Available to start in two weeks, they are looking for a permanent opportunity where they can keep growing accounts and adding value.

What makes them great?

  • Revenue growth: Helped deliver a 20% increase in account revenue over two years through focused account planning and effective promotional execution.
  • Improved profitability: Contributed to a 15% profitability improvement by reducing trade spend variance through contract management and ROI analysis.
  • Customer-focused approach: Strengthened communication between sales and marketing teams, supporting a more joined-up customer strategy and improved client satisfaction.

Areas of expertise

  • Grocery retail account management: Experienced in managing customer relationships, supporting JBPs and delivering promotional plans across FMCG accounts.
  • Commercial analysis and ROI: Confident translating data into practical actions, including trade spend control, contract management and profitability analysis.
  • Cross-functional collaboration: Works well with supply chain, marketing and sales teams to improve product availability, promotional delivery and customer satisfaction.