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Chief Operating Officer

Ref: 598122

Kent, England

£120,000

  • Permanent
  • Operational Transformation
  • Supply Chain Leadership
  • Immediately Available

About the candidate

A commercially focused operations leader with broad experience across supply chain, procurement, manufacturing, customer service and aftersales. They have operated at senior leadership level across consumer goods, beauty, defence, medical devices and commercial products businesses, including organisations ranging from around £26m turnover through to multi-billion global groups.

They bring a practical, data-led approach to improving performance, reducing cost and building resilient supply chains. Comfortable leading teams of up to 40 directly and contributing to wider senior leadership teams, they are well suited to businesses looking for someone who can steady the operation, improve processes and deliver measurable results.

What makes them great?

  • Proven cost reduction delivery: Achieved around £500k annual savings through COGS reduction activity, supplier terms, call-off agreements and outsourcing opportunities, alongside an 8% COGS reduction in a previous regional operations role.
  • Strong operational improvement record: Improved OTIF from 78% to 98%, raised production schedule adherence from 59% to 95% in eight months and increased site production efficiency from 63% to 78% over two years.
  • Waste and efficiency focused: Delivered a 66% reduction in material waste within 12 months, followed by a further 20% improvement, and supported sustainability activity that generated around £200k annual site savings.

Areas of expertise

  • End-to-end operations leadership: Experienced across procurement, production, planning, warehousing, logistics, customer service and aftersales, with responsibility for multi-functional teams and regional operations.
  • Supply chain optimisation: Strong background in supplier strategy, 3PL tendering, contract negotiation, supplier risk diversification, IBP and global sourcing across the UK, Europe, Asia and the Americas.
  • Systems and process improvement: Confident with ERP, warehouse management and planning platforms including Oracle, SAP, NetSuite, AS400, Ariba, Primavera P6 and demand planning tools.