Head of Global Inbound Logistics Customs and Fulfilment
Ref: 164764
London, UK
£95,000
- Permanent
- Global Logistics Leadership
- Customs And Fulfilment
- Supply Chain Transformation
About the candidate
A senior global logistics, customs and fulfilment leader with over 15 years’ experience across omnichannel retail, e-commerce, luxury consumer goods, grocery, food service and international supply chain environments. They bring strong experience leading inbound logistics, demand and inventory planning, 3PL partnerships, trade compliance, customs, fulfilment and end-to-end order-to-delivery operations across global markets.
They have operated at head-of-function level, managing major transport budgets, complex supplier networks, multi-modal freight and large operational teams. Commercially sharp and very hands-on, they are especially strong in transformation, cost optimisation, contract negotiation, automation and building scalable logistics operations that support growth across retail, wholesale, DTC and e-commerce channels.
What makes them great?
- Delivers measurable savings: Managed a transport budget of approximately £75m and renegotiated global freight contracts to deliver around £1.5m in savings.
- Proven transformation leader: Led a major Northern Hub transition worth approximately £400m within 12 months, creating a new operating model while maintaining operational continuity.
- Strong operational impact: Improved warehousing rates by 30% within six months, delivered 7% cost savings, and previously generated around £900k in supply chain savings through network redesign.
Areas of expertise
- Global Logistics & Fulfilment: Experienced in managing inbound, outbound, B2B, B2C, DTC, retail and e-commerce supply chains across the UK, Europe, US, APAC, Dubai and China.
- Customs, Compliance & 3PL Management: Strong background in international customs, duty compliance, carrier selection, freight tendering, supplier performance and 3PL/4PL partnerships.
- Supply Chain Transformation: Skilled in process improvement, automation, ERP/WMS environments, inventory visibility, forecasting accuracy and scalable network design.