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Head of Global Inbound Logistics Customs and Fulfilment

Ref: 164764

London, UK

£95,000

  • Permanent
  • Global Logistics Leadership
  • Customs And Fulfilment
  • Supply Chain Transformation

About the candidate

A senior global logistics, customs and fulfilment leader with over 15 years’ experience across omnichannel retail, e-commerce, luxury consumer goods, grocery, food service and international supply chain environments. They bring strong experience leading inbound logistics, demand and inventory planning, 3PL partnerships, trade compliance, customs, fulfilment and end-to-end order-to-delivery operations across global markets.

They have operated at head-of-function level, managing major transport budgets, complex supplier networks, multi-modal freight and large operational teams. Commercially sharp and very hands-on, they are especially strong in transformation, cost optimisation, contract negotiation, automation and building scalable logistics operations that support growth across retail, wholesale, DTC and e-commerce channels.

What makes them great?

  • Delivers measurable savings: Managed a transport budget of approximately £75m and renegotiated global freight contracts to deliver around £1.5m in savings.
  • Proven transformation leader: Led a major Northern Hub transition worth approximately £400m within 12 months, creating a new operating model while maintaining operational continuity.
  • Strong operational impact: Improved warehousing rates by 30% within six months, delivered 7% cost savings, and previously generated around £900k in supply chain savings through network redesign.

Areas of expertise

  • Global Logistics & Fulfilment: Experienced in managing inbound, outbound, B2B, B2C, DTC, retail and e-commerce supply chains across the UK, Europe, US, APAC, Dubai and China.
  • Customs, Compliance & 3PL Management: Strong background in international customs, duty compliance, carrier selection, freight tendering, supplier performance and 3PL/4PL partnerships.
  • Supply Chain Transformation: Skilled in process improvement, automation, ERP/WMS environments, inventory visibility, forecasting accuracy and scalable network design.