Head of Operations
Ref: AS6700495
Romford, Greater London
£80,000
- Permanent
- Distribution Operations
- Continuous Improvement
- Warehouse Automation
About the candidate
An experienced operations leader with a strong background across distribution, logistics, e-commerce and retail environments. They have managed busy, fast-paced operations with responsibility for inventory accuracy, order fulfilment, inbound and outbound logistics, demand forecasting and capacity planning.
They bring a hands-on, data-led approach to continuous improvement, with a strong focus on performance metrics, process optimisation and building accountable teams. Collaborative and commercially aware, they are well suited to a permanent senior operations role where they can improve efficiency, strengthen reporting and support scalable operational growth.
What makes them great?
- Improved operational throughput - Delivered around a 30% increase in throughput through process improvements, staff training and better workflow management.
- Reduced waste and improved service - Implemented lean ways of working that reduced waste by around 20% while improving on-time delivery during peak trading periods.
- Strengthened logistics performance - Enhanced reporting, stock visibility and carrier relationships, contributing to reduced shipping costs and better decision-making across multiple sites.
Areas of expertise
- Distribution and logistics operations - Experienced in managing multi-function distribution environments, improving order fulfilment, inventory accuracy and transport processes.
- Continuous improvement - Strong track record of applying lean methodologies, process optimisation and performance reporting to drive operational gains.
- Warehouse systems and automation - Played a key role in supporting a warehouse automation transition, improving accuracy, speed and data integrity.