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Head of UK Hub Operations

Ref: AS5595265

Coalville, England

£60,000

  • Permanent
  • Hub Operations Leadership
  • Logistics Performance Improvement
  • Team Development

About the candidate

A hands-on operations leader with over a decade of experience across logistics, courier and freight environments. They bring a strong track record in hub and distribution centre management, with a practical leadership style focused on service performance, health and safety, team development and continuous improvement.

They are confident leading sizeable teams, building strong client relationships and using data to make sensible operational decisions. Available to start in two weeks, they would suit a permanent role where they can improve performance, strengthen teams and keep busy hub operations running smoothly.

What makes them great?

  • Improves team performance: Helped introduce a training programme that reduced onboarding time by around 30%, supporting faster ramp-up and stronger employee capability.
  • Drives measurable operational gains: Implemented performance tracking that improved KPI adherence by around 20% within six months, while also supporting a 10% reduction in operational costs in a previous logistics role.
  • Builds strong teams and client relationships: Reduced reliance on temporary staff by around 40% and supported a 15% uplift in contract renewals through strong relationship management.

Areas of expertise

  • Hub and distribution operations: Experienced in managing busy logistics environments, ensuring service targets are met while maintaining strong health and safety standards.
  • People leadership and training: Skilled in developing teams, improving morale and introducing training programmes that help employees perform more effectively.
  • Performance and process improvement: Confident using KPI tracking, operational data and process reviews to improve efficiency, reduce cost and support better decision-making.