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Key Account Executive

Ref: AS1265746

Yate, England

£40,000

  • Permanent
  • Major Account Growth
  • Customer Retention
  • Commercial Relationship Management

About the candidate

I am currently representing a dedicated and commercially focused Key Account Executive with strong experience across distribution, logistics and retail environments. They have a proven background in managing key customer relationships, developing tailored account plans and creating genuine commercial conversations that support long-term growth.

This candidate is highly organised, proactive and confident working with major commercial accounts. They bring a strong service-led approach, backed by negotiation skills, structured business reviews and a clear focus on customer retention, satisfaction and account development.

What makes them great?

  • Delivered revenue growth: Increased account value by 20% over two years by identifying additional product opportunities and improving service delivery.
  • Improved customer satisfaction: Helped drive a 30% uplift in client satisfaction through regular face-to-face engagement and proactive issue resolution.
  • Reduced customer churn: Contributed to a 15% reduction in churn by spotting potential dissatisfaction early and improving communication between clients and internal teams.

Areas of expertise

  • Key account management: Experienced in managing major commercial accounts, building structured plans and identifying opportunities to increase value.
  • Customer relationship development: Strong at maintaining regular client engagement, resolving issues early and supporting long-term retention.
  • Commercial sales support: Confident in negotiation, service reviews and working cross-functionally to deliver a consistent customer experience.