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Operations Director

Ref: 161302

Oldham, UK

£80,000

  • Permanent
  • Strategic Leadership
  • Operational Excellence
  • Supply Chain Management

About the candidate

An accomplished Operations and Commercial Director with over two decades of experience, our candidate has been instrumental in spearheading operations within the lighting, retail, and eCommerce sectors. Demonstrating a robust ability to enhance operational efficiency, manage substantial budgets, and oversee significant workforce elements, this professional has consistently delivered successful business outcomes. Notable achievements include leading high-performing teams and executing strategic changes in organisational operations that materially enhance company performance and customer satisfaction.

Having worked in both expansive corporate structures and more intimate family-owned enterprises, our candidate’s expertise is broad, spanning across multiple functions like logistics, warehousing, and customer service management. Known for a proactive approach to adopting technological advancements and a strategic mindset, the candidate has effectively partnered with major UK and European logistics providers to optimise operational outputs, successfully managing multimillion-pound operations with acute precision.

What makes them great?

  • Cost Reduction Initiatives: Achieved significant cost savings and working capital improvements amounting to over £1.4 million through strategic stock and overhead reductions.
  • Team Development: Successfully expanded the operational team to over 100 members, fostering a high-performance culture that led to notable improvements in despatch accuracy and customer satisfaction.
  • Technology Integration: Led the integration of advanced technology and systems across the operations to drive efficiency, including warehouse management systems and digital platform enhancements.

Areas of expertise

  • Strategic Leadership: Skilled in devising and executing strategies that significantly enhance operational efficiencies, improve team performance, and drive sustained commercial growth.
  • Operational Excellence in eCommerce: Proven track record in revamping online platforms to boost user experience and sales, including a noteworthy increase in sales conversion rates and turnover growth.
  • Supply Chain Management: Comprehensive management of major logistics functions, optimising warehousing operations and overseeing extensive teams, evidenced by managing a warehouse facility of 90,000 sq. ft and multiple third-party logistics providers.