We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Operations Manager

London, UK

£90,000

  • Permanent
  • Operational Efficiency
  • Client Relationship Management
  • Cost Reduction

About the candidate

The candidate is a seasoned Operations Manager with a robust background in managing cleaning services across various sectors. With significant expertise in overseeing daily operations, compliance, and staff training, they excel in enhancing service quality and customer satisfaction. Their career spans roles from supervising regional operations to assisting in the management of national-level projects. This experience has imbued them with a sharp acumen for operational cost reduction and efficiency improvements, making them a valuable asset for any forward-thinking company seeking leadership in operation management.

What makes them great?

  • Proven Leadership: Demonstrated ability in leading operations across various scales and settings, significantly boosting efficiency and client satisfaction in multiple roles.
  • Cost Management: Successfully implemented strategies that led to a 20% reduction in operational costs and a 30% increase in customer retention through strategic team leadership.
  • Regulatory Compliance: Extensive experience ensuring compliance with health and safety regulations, crucial for maintaining high standards in the cleaning and facilities management industry.

Areas of expertise

  • Operational Efficiency & Cost Reduction: Skilled in identifying and implementing process improvements to reduce costs and enhance operational efficiency. Proven track record of reducing operational costs by 20% in a national facility services role.
  • Team Leadership & Training: Adept in leading, training, and managing teams, evidenced by developing training programs that enhanced team performance and customer satisfaction by 15%.
  • Client Relations & Satisfaction: Exceptional ability to build and maintain strong client relationships, contributing to a significant increase in repeat business through effective communication and service delivery.