Production Manager
Ref: AS2541952
London, UK
£70,000
- Permanent
- Automotive Operations
- Process Improvement
- Team Leadership
About the candidate
A hands-on operations leader with a strong background in automotive production environments, bringing experience across supervision, scheduling, team leadership and quality-focused service delivery. They are now looking for a permanent Production Manager opportunity where they can support efficient day-to-day operations, improve workflows and keep teams aligned around customer and business goals.
Known for being approachable, decisive and calm under pressure, they are confident working between technical teams, customer-facing departments and wider operations. They bring a practical mindset, strong communication skills and a clear focus on improving turnaround times, quality standards and customer satisfaction.
What makes them great?
- Customer-focused operational improvement - Helped drive an uplift of around 20% in customer satisfaction by improving collaboration between production, customer service and parts functions.
- Proven efficiency gains - Delivered process improvements that reduced repair cycle times by around 30%, supporting better productivity and a smoother customer experience.
- Strong people leadership - Builds cohesive teams through clear direction, positive morale and practical support, helping technical colleagues stay focused and engaged.
Areas of expertise
- Production & Operations Leadership - Experienced in overseeing busy repair and service environments, coordinating teams and ensuring work is completed to high standards.
- Workflow & Process Improvement - Skilled at identifying bottlenecks, improving scheduling and streamlining activity across technical, parts and customer service teams.
- Quality, Safety & Team Performance - Confident maintaining quality standards, supporting compliance and building motivated teams through clear communication.