Senior Account Manager

Ref: AS1307357

Bicester, Oxfordshire, England

£45,000

• Permanent
• Food Service Account Growth
• Strategic Account Planning
• Customer Retention

About the candidate

A commercially focused senior account management professional with over eight years’ experience in the food service sector. They have managed high-value customer portfolios, built trusted relationships with chefs and procurement teams, and developed data-led account plans that support growth, service improvement and long-term customer loyalty.

Based in Bicester, Oxfordshire, they are seeking a permanent opportunity and are available to start in two weeks. They bring a hands-on, collaborative style and enjoy working with teams to resolve issues quickly, improve customer experience and spot opportunities for added value.

What makes them great?

• Proven Revenue Responsibility - Has managed a customer portfolio generating around £15m in annual sales within a fast-paced food service environment.
• Customer Retention Uplift - Delivered a 20% improvement in customer retention by improving service delivery and tailoring product offerings to customer needs.
• Growth Through Insight - Used data analytics to identify upsell and cross-sell opportunities, contributing to a 15% increase in average order values.

Areas of expertise

• Strategic Account Management - Experienced in managing key customer relationships, developing account plans and supporting long-term growth across the food service sector.
• Commercial Analysis & Pricing - Confident using data to shape pricing conversations, identify trends and support informed decision-making.
• Customer Relationship Development - Skilled at building strong relationships with operational and procurement contacts, ensuring customer needs are clearly understood and delivered against.