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Senior Manager, Customer Business Planning

Ref: AS8620202

Slough, United Kingdom

£95,000

  • Permanent
  • Commercial Planning
  • Forecasting Accuracy
  • FMCG Sales Strategy

About the candidate

A commercially minded customer business planning and commercial operations specialist with over eight years’ experience across global consumer goods, FMCG and retail environments. They bring a strong mix of sales planning, forecasting, process optimisation and stakeholder engagement, with a track record of aligning commercial, finance and supply chain teams around better planning outcomes.

They are well suited to a permanent role where they can lead integrated business planning, improve governance and support wider transformation. Available to start in two weeks, they offer a collaborative style, strong analytical thinking and the confidence to navigate complex, multi-region organisations.

What makes them great?

  • Improved forecasting accuracy by around 30%: Led the integration of new CRM tools across a global consumer goods environment, helping improve forecast reliability and commercial decision-making.
  • Supported revenue growth of around 20%: Enhanced promotional planning and execution within a mid-sized FMCG business, working closely with finance and supply chain teams.
  • Delivered operational cost reductions of around 15%: Improved reporting and planning visibility for a regional retail business, supporting stronger inventory management and more efficient operations.

Areas of expertise

  • Commercial and sales planning: Experienced in managing sales forecasting, promotional planning and customer business planning across key product lines and regional markets.
  • Process optimisation and governance: Strong background in improving planning processes, establishing governance frameworks and supporting data integrity across commercial operations.
  • Cross-functional transformation: Confident working with finance, supply chain and commercial teams to deliver integrated solutions, new tools and improved ways of working.