Service Sales Manager

Warrington, UK

£45,000

• Permanent
• Customer Relationship Management
• Sales Efficiency Improvement
• Targeted Marketing Initiatives

About the candidate

The candidate is a dedicated Service Sales Manager with over four years of extensive experience in service sales and customer relationship management within technical industries. They hold a university degree and have excelled in roles that demand a mix of technical know-how and superior customer service skills. Previously, they have immensely contributed to aftermarket sales, spare parts, and customer service operations across various companies ranging from regional technical solutions providers to national equipment distributors. They are praised for their analytical capabilities, customer-centric approach, and the ability to thrive in team-oriented settings.

What makes them great?

• Initiated targeted marketing initiatives that significantly bolstered market position and drove sales growth by enhancing customer engagement and satisfaction.
• Accomplished in implementing enhancements to CRM systems, resulting in better tracking, elevated customer interaction, and increased sales efficiency.
• Proven leadership in managing customer support teams, fostering improvements in customer satisfaction scores and response times through strategic process overhauls.

Areas of expertise

• Driving Sales Growth: Demonstrated success in meeting and exceeding sales targets in competitive technical markets, enhancing revenue and customer base.
• Customer Relationship Management: Skilled in developing and maintaining robust relationships with key stakeholders, resulting in sustained customer loyalty and repeat business.
• Operational Improvements: Expertise in streamlining processes that improve efficiency in sales and customer service departments.