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1 week ago

Ref: BBBH34342

Customs & Compliance Director

Birmingham, West Midlands



Customs and Compliance Director

Birmingham (hybrid)

Role Profile

Our business relies upon the time critical movement of goods from our European Gateways into the UK and onto Ireland for companies with a high consequence of failure of their freight not arriving. Our fast customs process is a significant competitive advantage which can be further enhanced. As the Customs and Compliance Director you will oversee complex supply chain projects and implement a new customs strategy whilst offering direction, support and advice on all international import / export requirements relating to their freight transiting and being delivered seamlessly, ensuring that we always remain compliant.

Key Responsibilities

  • Clear demarcations of where responsibilities and handovers exist between European Gateways and the UK/Ireland.
  • Roles and job scorecards agreed and advertised.
  • Positions in post.
  • Designing and controlling the continuous auditing of processes and documentation as well as corresponding organizational, process and business.
  • Monitoring of business development of relevant business units for the identification of compliance risks and the need for action.
  • Implement an internal audit and reporting processes to secure continuous compliance with all customs regulatory requirements.
  • Main point of contact with the relevant customs authorities.
  • Advising the Import/Export Team and all adjacent business units as well as other groups within the network regarding customs and export control issues.
  • Managing and maintaining control through all phases of freight lifecycle.
  • Responsibility for filing customs entries through the appropriate system.
  • Process control regarding screening of goods and submission of declarations.
  • Submission of reports to HMRC - acting as a key liaison with HMRC to secure compliant operating procedures in line with UK government requirements.
  • Operational and supplier engagement across Europe to ensure that best practice is adhered to using best in class systems.
  • Cross-border and in-country management and appraisal of staff.
  • Further developing training concepts for the Team.
  • Remediation time per failed entry (hours/days).
  • Clearances within agreed SLA.
  • Clearances without manual intervention (%).
  • System reconciliation (current) vs potential new partner mapping.
  • Ownership for the reporting and transactional charging (import, export, screening, handling) between Operations and Finance.

Key Skills

  • Have 5 years' experience in an Import, Export and Customs Compliance role with exposure to both Air and Road operations from a customer and/or carrier perspective.
  • Fully conversant with import and export laws and regulation.
  • An understanding and working knowledge of ITSF.
  • Considerable experience working with HMRC & Border Force to include CHIEF and CDS.
  • Demonstrable track record in managing teams across multiple sites and taking their people on a development journey.
  • Ability to engage and interact with clients at all levels.
  • A recent professional qualification in Customs Import/Export or International Trade and member of a recognised trade body.

Client information

Our client is a rapidly growing organisation based in Birmingham.


Competitive, DOE

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