Head of Service Delivery

Head of Service Delivery

£50,000 - £60,000 + Benefits

National Role

Reframe is a business simplifying the complex nature of critical care through technology integration solutions. Reframe combine extensive healthcare knowledge and expertise with a deep understanding of the realities of life changing illnesses. They guide individuals through the toughest of times. Accelerating access to care, reducing anxiety, and connecting people to the best expertise available. By using technology to connect people to the expertise they need, they can keep people working and help get them back to normality, faster. As a business they are reframing critical care; and finding solutions to some of the biggest challenges in healthcare - as individuals and families, as employers and society. So that when the worst happens, your world does not stop. Be a part of this amazing journey.

Skills & Experience:

• Demonstrated success in roles leading clinical professionals, and experience of healthcare and the wider health economy are essential to be considered for this position
• You will be an effective leader with a proven track record of leading, inspiring, and managing teams, including a range of registered clinical professionals
• A successful manager with a customer-focused attitude and clear understanding of what it takes to deliver excellent customer experience
• You will be a strong situational leader, able to adapt style to the needs of the team and individuals
• Excellent listening, observation, and communication skills
• Able to manage conflict appropriately, stay calm and remain objective
• Demonstratable achievements in hitting performance targets and improving results over time
• Drive service developments and innovation, and manage change effectively
• Plan and manage operational capacity to meet demand
• A strong contributor, who can work closely with all levels with internal and external stakeholders to ensure that services are effective, safe and exceed expectations
• Self-starter with good problem-solving skills and able to manage multiple priorities
• Self-aware and emotionally intelligent, with a keen interest in personal development

Client information:

Reframe is a well-established growing organisation.

Remuneration:

£50,000 - £60,000 + Benefits

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