4 weeks ago

Ref: BBBH34445

National Account Manager

Redditch, Worcestershire



National Account Manager

Home Based

£Competitive Bonus Car

Role Profile

As the exclusive recruitment partner for Bunzl Catering group, Cast UK have been instructed to recruit a National Account Manager for their AGGORA division based in the Midlands.

As the exclusive recruitment partner for AGGORA, Cast UK have been instructed to recruit a National Account Manager for their team based in the Midlands. The National Account Manager will serve as primary relationship owner, maintaining and developing key client accounts. The role will be a critical part of the company's account management structure, ensuring clients gain an excellent and long-term experience of AGGORA's services.

Key Responsibilities

* Experience in professional client relationship management, delivering consistent and professional advice and support. Drive client retention, expansion, upselling and satisfaction.

* A motivated, persuasive, and confident approach to review meetings and client analytics.

* A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables.

* A keen attention to detail and proven track record of both revenue and margin delivery.

* Attend review meetings with customers as when and where required in the UK. The role will involve UK wide travel and various overnights stays.

* Work with Aggora Service Managers and Helpdesk to ensure technical reactive work is completed in a timely fashion ensuring client satisfaction.

* Develop and grow the managed accounts and achieve annual set targets on revenues and margin.

* Complete Asset reviews to identify potential equipment replacements.

* Actively work to upsell reactive only clients under their management to PPM Contracts and from PPM only to partially comprehensive and fully comprehensive contracts.

* Handle any service delivery issues and work through to a positive conclusion, using persuasion and negotiation.

* Help develop AGGORA's unique selling propositions alongside client requirements.

* Deliver weekly, monthly and quarterly status and results presentations to internal and external teams.

* Account / Region margin and revenue responsibility.

* Complete Asset Surveys / Tagging for prospective maintenance contracts.

* Monitoring and feeding back to management on competitor activity.

This is a home-based National/Key Account role aiming to drive sales and retentions in a sector specific environment. The successful candidate will seek out the views and ideas of a range of stakeholders (including those who are not specifically in their own area) as well as demonstrating an ability to win through collaboration. You will be able to demonstrate an ability to delegate and recognises and be able to demonstrate the importance of giving time to others. The correct candidate will also have their focus on the customer, recognising the value of understanding the customers underlying needs and resolving any issues raised.


£Competitive Car Excellent Benefits

About Cast UK

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com

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