Sales Support Lead

Sales Support Lead
FMCG Business near Blackpool
£27,500 - £29,500 Excellent Benefits

Role Profile

Are you someone who thrives behind the scenes, loves keeping things running smoothly, and enjoys being the glue that holds a high-performing sales team together?

We're looking for a Sales Support Lead with strong administrative and organisational skills to help power the success of a fast-paced, commercially driven sales function for an FMCG business in the Blackpool area!

Key responsibilities will include:

• Supporting the Sales Managers and NAMs with day to day customer service, sales administration and problem solving!
• Processing sales orders and managing customer data
• Collating product samples and marketing materials
• Acting as the main point of contact for the customer, handling after-sales queries and resolving customer issues via phone and email
• Managing retailer data and spreadsheets, including retail customer portals
• Acting as a vital communication bridge across departments
• Supporting ERP and business process development projects

Working Hours

• Monday to Friday, 09:00 - 17:00
• Hybrid working available (1 day per week from home)

Why should I apply?

• Generous benefits package including 28 days' holiday plus bank holidays, bonus and Medicash plan
• Fantastic, people-centric company culture where your input will be valued
• Chance to work with some fantastic retail customers and fabulous product ranges
• Good opportunities for personal / professional development, including line management responsibility in the near future

Ideal Skills and Experience

• Previous experience in a similar sales support / sales administration role
• Excellent organisational and administrative experience
• High attention to detail
• Strong Excel skills
• Comfortable managing multiple tasks, with great time management
• Proactive, solutions-focused mindset
• Confident communicator with a friendly, professional approach

Want to recruit a similar role?

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