Ref: BBBH24150
Head of Logistics - Direct to Consumer
Head of Logistics - Direct to Consumer
Salary: £Competitive + Car/Allowance + Excellent Benefits
Location: Wellingborough / Chertsey
Role Profile:
This is a key hire for our client, the successful candidate will manage the UK logistics Direct to Consumer (DTC) E-Commerce operation for customers across the UK. You will work collaboratively to deliver key business objectives with all board level members. You will own both the day to day operational requirements as well as support the short/medium and long term ambitions of the business.
Key activities:
The Head of Direct to Consumer is a crucial role within the DTC business, and a key part of my client's strategic direction to develop a credible and successful DTC business in the UK. The successful applicant will have experience of leading within a successful E- Commerce retailer, DTC business or E-Commerce fulfilment operation. The individual will have been fully accountable for the delivery process from order creation, through execution to customer delivery. Ensuring the customer promise and experience is of the highest standards.
Key responsibilities:
- Management of DTC warehouse operations
- Lead peak event planning including Black Friday and new product launches
- Collaboratively manage 3PL partners
- Inventory control
- Full Profit and Loss control
- Continuous improvement of fulfilment operations
- Improving customer experience by providing first class customer service
- Managing reverse logistic operations
- Successfully strategize & execute future business solutions
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specializing in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com
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