Operations Support Manager

Birmingham, West Midlands | Ref: BBBH33228

Up to £40000.00 per annum + plus benefits

Operational Support Manager
Midlands Region
£40,000 plus benefits

Role Overview
Our client is a hugely ambitious final-mile delivery startup undergoing rapid expansion across the UK and they're looking for an Operations Support Manager to join them on their exciting journey. If you're passionate about hands-on leadership, coaching, mentoring, and taking responsibility for delivering a quality service, this is going to be a hugely rewarding role where you'll support hubs across your region to develop and improve.

Key Responsibilities:

  • Influence and motivate across sites and partnerships to support delivery and develop quality service,
  • Ensure high levels of compliance, H&S, policy and delivery, goods in, stock and return management,
  • Focus on key metrics, ensuring exceptional OTIF and customer satisfaction,
  • Take a robust approach to problem solving, provide clear and confident guidance,
  • Develop relationships across departments and partners, build a supportive and collaborative working environment,
  • Relentless focus on operational excellence,

Skills & Experience

  • Strong leadership skills essential,
  • Great motivational skills,
  • Multi-site experience,
  • Process improvement experience,
  • KPI focused,

£40,000 plus benefits

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