Account and Site Manager
Ref: 609412
London, UK
£70,000
- Permanent
- Operational Excellence
- Strategic Financial Management
- Client Relationship Management
About the candidate
The candidate is an accomplished Account and Site Manager with vast expertise spanning over 14 years in operational management, particularly in the hospitality and catering sector. With a robust background in leading teams and managing high-profile catering services, the candidate excels in driving operational excellence, achieving financial goals, and enhancing customer satisfaction. They bring valuable experience from working in dynamic environments where meticulous planning and client relationship management are paramount.
Adept at navigating complex operational challenges, the candidate has a proven track record of increasing profitability and maintaining high standards of service delivery. Their strategic approach to management and proven ability in improving service offerings make them a promising asset to any forward-thinking organisation.
What makes them great?
- Revenue Growth - Successfully increased employee dining sales year over year, turning operations profitable and enhancing the average transaction value per guest.
- Leadership and Team Development - Managed and developed a diverse team, improving service delivery and operational excellence.
- Compliance and Standards - Upheld 5-star EHO ratings by maintaining exemplary standards of food hygiene and safety across all operations.
Areas of expertise
- Operational Management - Proficient in overseeing day-to-day operations and ensuring seamless service delivery.
- Financial and Budget Management - Skilled in financial planning, budgeting, and cost control to drive profitability.
- Client Relationship Management - Expert in building and maintaining relationships with stakeholders to ensure client satisfaction.