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Account Executive

Ref: AS4391933

Milton Keynes, UK

£42,500

  • Permanent
  • Client Relationship Expert
  • Revenue Growth Specialist
  • Operational Efficiency Achiever

About the candidate

The candidate at hand is a highly motivated sales professional, boasting over five years of robust experience in account management and client relations, specifically within the logistics and fleet management sectors. This driven individual is skilled in negotiation and communications, adept at analysing clients' needs and crafting bespoke solutions to augment their satisfaction and retention. Known for their dynamic and proactive work style, the candidate shines in cultivating lasting relationships with clients, ensuring their ongoing happiness and commitment to the service provided.

Most recently, the candidate has contributed significantly to a regional fleet management provider, where they managed a diverse client portfolio and spearheaded initiatives that resulted in a notable 30% increase in client satisfaction scores. Prior roles include a position at a mid-size vehicle leasing company, where they played a key role in boosting client renewals by 20% with an innovative customer engagement strategy. Their career also includes experience at a national logistics firm, where they exceeded service level agreements and gained deep insights into customer needs, shaping future account strategies.

What makes them great?

  • Client Satisfaction Improvement: Implementing a customer feedback system, leading to a 30% boost in client satisfaction.
  • Revenue Growth: Developed strategies that resulted in a 20% increase in renewals through targeted engagement initiatives.
  • Operational Efficiency: Partnered with operations teams to improve communication processes, enhancing overall operational flow.

Areas of expertise

  • Client Relationships: Expert in fostering and enhancing client relationships, leading to high satisfaction rates and client retention.
  • Sales & Negotiation: Proficient in strategic sales planning and execution with a successful track record of exceeding sales targets.
  • Account Management: Skilled in handling client portfolios, maintaining high standards of service, and driving continuous improvement.