Account Manager

Ref: AS1612874

Milton Keynes

£35,000

• Permanent
• Digital Marketing
• E-Commerce
• Client Relationship Building

About the candidate

The candidate is an Account Manager with extensive experience in the e-commerce sector, primarily focusing on account management, business growth, and client relationships. They have demonstrated expertise in managing key accounts and creating strategies to improve client engagement and satisfaction. Their previous role as an Account Manager at a leading regional e-commerce solutions provider saw them spearheading initiatives that resulted in significant increases in account retention and revenue growth.

Their background also showcases robust experience in sales and account coordination within digital marketing and packaging supply industries. The candidate's analytical skills, combined with their ability to understand and act on financial data, make them a valuable asset for driving business strategies and achieving financial targets.

What makes them great?

• Revenue Growth: Instrumental in achieving a 20% revenue increase year-over-year through strategic client management and tailored digital marketing solutions.
• Customer Retention: Successfully enhanced client engagement and upselling opportunities, leading to a 30% improvement in account retention rates.
• Client Satisfaction: Improved service delivery leading to a 15% increase in client satisfaction scores through effective coordination and support.

Areas of expertise

• Account Management: Proven track record in managing major accounts, enhancing customer retention by 30%, and creating upselling opportunities.
• Client Relationship Building: Expertise in nurturing fruitful relationships with diverse clients, leading to sustained business growth.
• Strategic Planning: Strong strategic planning abilities, evidenced by driving a 20% revenue growth in a digital marketing setting.