Account Manager

Ref: AS9090433

Gloucestershire, UK

£40,000

• Permanent
• Account Management Expertise
• Strong Sales Growth Achiever
• Customer Retention Specialist

About the candidate

The candidate is a well-versed Account Manager with over five years of experience, specialising in the automotive and manufacturing sectors. Highly skilled in navigating the complexities of technical product offerings, they're celebrated for transforming product value into successful business solutions. Having a sharp eye for growth opportunities, they consistently enhance customer satisfaction and drive increased sales through strategic account management and robust customer relationships.

Efficient and proactive, they utilise their deep industry knowledge and strong organisational abilities to manage multiple demanding projects without compromising on quality or timelines. Their collaborative approach and dedication to improving processes make them a valuable asset to any team focused on results and efficient customer service.

What makes them great?

• Revenue Growth: Successfully spearheaded sales initiatives leading to a 15% increase in overall sales through effective cross-sell strategies.
• Customer Retention: Implemented customer feedback loops that boosted account renewals by 20%, enhancing service delivery and client loyalty.
• Profitability Enhancements: Played a key role in negotiating contracts that increased profitability by 10%, showing exceptional commercial acumen and negotiation skills.

Areas of expertise

• Customer Relationship Management: Exceptional at nurturing and maintaining long-term relationships, ensuring high customer satisfaction and retention.
• Sales Growth: Proven ability to identify and capitalise on cross-selling opportunities to drive revenue and market share.
• Contract Negotiation: Adept in contract discussions, ensuring profitable agreements and aligning business objectives with customer needs.