Account Manager

Ref: AS8288607

Sheffield, UK

£35,000

• Permanent
• Enhanced Client Satisfaction
• Operational Efficiency Improvement
• Strategic Stakeholder Engagement

About the candidate

The candidate is a highly skilled Account Manager with a distinguished background in managing facilities services and fostering robust client relationships across various sectors. With proven experience in stakeholder engagement, compliance management, and process improvement, they have consistently enhanced operational efficiencies in their past roles. Their proactive work style is complemented by a strong analytical mindset, making them an ideal addition to any team looking to drive service excellence and continuous improvement.

In their notable career, they have managed multiple complex contracts, developed effective client feedback mechanisms, and led process improvement initiatives that collectively improved service delivery metrics and client satisfaction levels.

What makes them great?

• Proven Track Record: Enhanced client satisfaction by developing new feedback mechanisms leading to a 20% improvement in service delivery.
• Operational Efficiency: Directed initiatives that resulted in a 15% increase in operational efficiency within a real estate firm.
• Strategic Collaboration: Effectively partnered with external suppliers to meet contract deliverables and improve service outcomes.

Areas of expertise

• Contract and Client Management: Expertise in managing significant client accounts and contracts, ensuring compliance, and meeting all deliverables.
• Stakeholder Engagement: Adept at building and maintaining relationships with key stakeholders to support strategic goals and client retention.
• Process Improvement: Skilled in identifying and implementing process enhancements that improve efficiency and customer satisfaction.