We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Account Manager

Ref: AS3709550

EC1A, London, UK

£45,000

  • Permanent
  • Revenue Growth Specialist
  • Client Relationship Management
  • Hospitality Sector Expertise

About the candidate

The candidate is a dynamic account management professional with over three years of experience in the hospitality technology sector, specialising in customer success and revenue growth. They have demonstrated a notable ability to drive revenue enhancements, through strategic upselling and the cultivation of long-term client relationships. With a strong grasp of data-driven decision-making, this candidate excels at identifying and delivering solutions that align sharply with client needs.

Accustomed to a proactive work style, the candidate efficiently manages multiple priorities, guaranteeing high levels of client satisfaction and loyalty. Whether it's boosting account revenue by 30% or reducing churn rates by 15%, their actions consistently lead to improved business outcomes.

What makes them great?

  • Strategic Upselling: Drove a 30% increase in account revenue through tailored growth strategies and upselling, focusing on client needs and satisfaction.
  • Churn Reduction: Effective client engagement strategies led to a 15% reduction in churn rates by proactively identifying and seizing upsell opportunities.
  • Customer Satisfaction: Consistently maintains high levels of customer satisfaction through regular engagement, proven by the steady growth in client loyalty and revenue.

Areas of expertise

  • Revenue Growth: Proven track record in boosting account revenue by developing strategic growth plans, evidenced by a 30% revenue increase at a regional hospitality solutions company.
  • Client Relationship Management: Skilled in nurturing client relations to enhance loyalty and retention, especially demonstrated in roles requiring high levels of client engagement and support.
  • Churn Reduction: Successful in reducing churn rates through effective account management and targeted upselling strategies, achieving a 15% reduction at a mid-sized software firm.