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Account Manager

Ref: AS2571732

London, UK

£50,000

  • Permanent
  • High Client Retention
  • Client Relationship Specialist
  • Proven Revenue Growth

About the candidate

The candidate is a proficient Account Manager with five years of expertise, specialised in the fitness and leisure sector. They have demonstrated exceptional talents in fostering durable client relationships and managing multiple accounts. Operating primarily within London and the Southeast regions, their proficiency in a fast-paced environment has substantially aided business growth. The candidate consistently prioritises customer satisfaction and company culture alignment, bringing a thorough and dependable approach to their role.

What makes them great?

  • Business Impact: Delivered a 30% increase in account renewals and a 20% boost in sales within the first year at previous roles, demonstrating significant revenue enhancements.
  • Churn Reduction: Improved onboarding processes that reduced client churn rates by 15%, significantly enhancing client satisfaction and retention.
  • Multi-Account Management: Adept at managing multiple accounts simultaneously, ensuring high levels of service and client satisfaction in fast-paced settings.

Areas of expertise

  • Client Relationship Management: Expert in building and maintaining robust relationships with clients, leading to increased trust and long-term partnerships.
  • Revenue Growth and Retention: Proven track record of developing strategies that enhance client engagement, successfully driving revenue growth and retention rates.
  • Negotiation and Communication: Highly skilled in negotiations, which complements their strong communication abilities to effectively deal with clients and align with company goals.