Account Manager
Ref: AS4120340
Crewe, United Kingdom
£35,000
- Permanent
- Strategic Account Management
- Client Relations Expert
- Revenue Growth Specialist
About the candidate
The candidate is a seasoned Account Manager with over five years of experience in nurturing and expanding customer accounts in the technology and automotive sectors. Accustomed to operating in high-stakes environments, they leverage a robust analytical skillset to unlock growth opportunities and boost client relations. Known for their strategic approach, they excel in devising comprehensive account plans that enhance client engagement and satisfaction. Their background reflects a proven capability in increasing account retention and driving tangible improvements in revenue growth.
What makes them great?
- Strategic Account Planning: Contributed to a 30% growth in upselling and cross-selling opportunities within two years through tailored account strategies.
- Client Satisfaction Enhancement: Improved client satisfaction scores by 20% by implementing regular performance assessments and service improvements.
- Retention Improvement: Aided in increasing customer retention by 15% via customer success initiatives and data-driven approaches.
Areas of expertise
- Account Management: Demonstrated capability in handling complex customer accounts, ensuring high satisfaction and retention rates.
- Client Relations: Proven track record of strengthening client relationships through strategic engagement and regular performance reviews.
- Revenue Growth: Skilled in identifying and capitalising on upselling and cross-selling opportunities to drive revenue.