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Account Manager

Ref: AS3204046

London, UK

£50,000

  • Permanent
  • High Client Retention
  • Strategy Driven Sales Increase
  • Client Relationship Excellence

About the candidate

The candidate, with over three years of solid experience as an Account Manager in the technology and B2B services industries, has demonstrated exceptional capabilities in managing accounts and driving sales initiatives, particularly within the Polish market. Their experience spans from a regional technology solutions firm focusing on tech products to a mid-sized company in B2B services. Known for building robust client relationships, they have successfully negotiated and increased sales through strategic client engagement and effective communication. Always keen on adopting new skills, they thrive in environments that challenge the status quo and provide growth opportunities.

What makes them great?

  • Client Retention and Growth: Demonstrated ability to increase contract renewals and upsells by 20% within the Polish market through strategic account management and personalised service strategies.
  • Revenue Growth: Expert in boosting sales figures, evidenced by a notable 30% growth in year-over-year sales due to the implementation of refined sales strategies and insights drawn from CRM tools.
  • Client Satisfaction Enhancement: Improved client satisfaction by 15% by fine-tuning communication processes and ensuring timely project deliveries and follow-ups.

Areas of expertise

  • Account Management: Proven track record in managing significant client accounts and achieving substantial account growth. Notable for increasing contract renewals by 20% through tailored proposals and exceptional service.
  • Sales Strategy Implementation: adept at crafting and executing effective sales strategies that improved year-over-year sales by 30%.
  • Client Relationship Building: Strong interpersonal skills with a knack for building rapport with decision-makers and enhancing client satisfaction levels.