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Account Manager

Ref: AS9580386

Birmingham, UK

£35,000

  • Permanent
  • Client Relationship Management
  • Sales Growth
  • Process Optimisation

About the candidate

The candidate is a highly skilled Account Manager with a proven track record in enhancing client relationships and driving revenue growth. With experience spanning technology firms, marketing agencies, and distribution companies, they have consistently demonstrated the ability to exceed sales targets and improve key performance indicators. Their direct involvement in critical projects such as CRM system transitions showcases their capability to manage and optimise operational efficiency while ensuring client satisfaction and retention.

Always aiming to bring fresh insights into their roles, this candidate's innovative approach to account management and client relations makes them an asset to any team seeking robust business development and comprehensive customer support.

What makes them great?

  • Strategic Initiatives: Achieved a 30% increase in quarterly sales by spearheading strategic outreach and customer engagement initiatives at a regional technology firm.
  • Client Satisfaction Enhancement: Developed a new reporting system that increased client satisfaction scores by 20% at a mid-size marketing agency.
  • Sales Metrics Management: Contributed to a 15% rise in sales through improved lead qualification processes at a national distribution company.

Areas of expertise

  • Client Relationship Management: Mastery in managing extensive client accounts, ensuring alignment with strategic business needs and fostering long-term relationships.
  • Sales and Performance Improvement: Demonstrated ability in achieving and exceeding sales targets, significantly improving quarterly and annual sales figures.
  • Process and System Optimisation: Skilled in leading transitions and improvements in operational systems to enhance business efficiency.