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Account Manager

Ref: AS1570606

South Wales, UK

£35,000

  • Permanent
  • Revenue Growth Management
  • Strategic Business Development
  • Customer Relationship Building

About the candidate

The candidate is a highly accomplished Account Manager with a robust background in account management, primarily focused on the chemicals and distribution sectors. They hold a degree in business administration, enhancing their capability to analyse and strategise within various business environments. Their professional journey includes impactful roles, where they have excelled in driving revenue growth by fostering strong client relationships and utilizing CRM systems to their maximal potential. Known for a proactive approach, they are adept at synchronising business strategies with customer needs, ensuring both client satisfaction and business success.

Their tenure at a regional chemical distributor and a mid-size industrial supplier has equipped them with formidable skills in navigating complex sales processes and managing diverse client portfolios. This candidate is recognised for a results-driven philosophy, achieving impressive revenue growth and superior customer retention through innovative account management and strategic business developments.

What makes them great?

  • Increased Revenue: Demonstrated a 20% increase in annual revenue by managing client relationships and enhancing sales strategies at a regional chemical distributor.
  • Improved Customer Retention: Achieved a 30% improvement in customer retention rates through tailored account strategies and in-depth product education.
  • CRM Optimisation: Played a vital role in upgrading CRM processes, leading to better customer outreach and increased lead conversion rates.

Areas of expertise

  • Revenue Growth Management: Proven track record in boosting revenue through strategic customer relationship management and effective use of CRM tools.
  • Client Relationship Building: Exceptional skills in developing and nurturing relationships, increasing customer loyalty and satisfaction.
  • Strategic Business Development: Adept at analysing market trends and customer feedback to drive business strategy and improve sales outcomes.