We're aware of a global phishing scam impersonating employees via email, WhatsApp and Telegram, but no Cast UK systems have been breached.
Find out how to protect yourself here.
View all candidates

Account Manager

Ref: AS5215457

London, UK

£75,000

  • Permanent
  • Strategic Account Management
  • Revenue Generation
  • Client Retention

About the candidate

The candidate is a seasoned Account Manager specialising in B2B sales within the housing sector. Their track record reveals a deep commitment to understanding client needs and leveraging software solutions to address those needs effectively. They excel in environments that demand agility and exceptional client service, bringing both tact and strategic insight to their roles. The candidate's proactive approach in account management has led to notable achievements in client satisfaction and revenue growth through upselling and cross-selling initiatives.

What makes them great?

  • Revenue Growth: Spearheaded account strategies that increased upsell opportunities by 30%, significantly enhancing client accounts' value.
  • Customer Satisfaction Improvement: Introduced feedback systems that raised client satisfaction scores by 20%, bolstering service quality and client trust.
  • Retention Rates Boost: Played a key role in customer success initiatives that lifted retention rates by 15%, showcasing proactive client management.

Areas of expertise

  • Client Relationship Management: Expert in nurturing long-term relationships with clients, ensuring high levels of retention and satisfaction.
  • Sales Strategy and Execution: Proficient in developing and implementing effective sales strategies that drive revenue and market share growth.
  • Problem Solving and Analytical Skills: Adept at analysing client needs and crafting custom solutions that align with strategic business objectives.