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Account Manager

Ref: AS3492827

Solihull, UK

£60,000

  • Permanent
  • Strategic Account Management
  • Customer Retention And Growth
  • Immediately Available

About the candidate

The candidate is an innovative Account Manager uniquely skilled in the operations within the high-performance packaging and industrial supply sectors. With a dedicated focus on driving client satisfaction and retention, they are noted for their deep understanding of customer needs and the development of strategic initiatives to enhance client engagement and loyalty. This professional is adept at identifying growth opportunities and resourcefully addressing complex challenges in fast-paced environments.

Their recent roles include significant positions at a UK-based firm specialising in high-performance packaging solutions, where they engineered a 30% boost in client loyalty through adept strategy formulation and execution. Previously, they held a pivotal role in a regional manufacturing firm, focusing on client relationship enhancement and operational optimisations, which led to a marked increase in customer satisfaction scores.

What makes them great?

  • Strategic Account Growth: Demonstrated ability to increase account loyalty by 30% through customised strategy development at a high-performance packaging company.
  • Customer Satisfaction Improvement: Strategy formulation and execution that resulted in a 20% jump in customer satisfaction scores at a regional manufacturing firm.
  • Market Share Expansion: Effective market analysis and strategy implementation that achieved a 15% increase in market share for a mid-size industrial supplier.

Areas of expertise

  • Sales and Customer Account Management: Proven track record of effectively managing key accounts and achieving impressive sales growth and customer loyalty in the industrial and packaging sectors.
  • Strategy Development and Implementation: Skilled in analysing market trends and financial data to develop and implement effective growth strategies tailored to client needs.
  • Client Relationship Building: Exceptional ability to forge strong relationships with diverse client groups, enhancing customer satisfaction and retention through strategic engagements and solutions.