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Account Manager

Ref: AS2626911

London, UK

£40,000

  • Permanent
  • Client Relationship Management
  • Cost Efficiency Strategies
  • Proactive Stakeholder Engagement

About the candidate

The candidate is an accomplished Account Manager with notable expertise in procurement and supply chain management, particularly within the food service sector. They bring a robust track record in enhancing customer relationships and service alignment, which positions them well for roles that demand both strategic oversight and operational agility. Their proactive style is complemented by a strong focus on sustainability and stakeholder engagement, making them a valuable asset for organisations looking to drive substantial business growth.

Throughout their career, the candidate has demonstrated an exceptional ability to handle high-pressure environments with resilience and calm, maintaining a client-centric approach that ensures superior service delivery and long-term value creation. This dedication to excellence is reflected in their significant success in driving client satisfaction and cost efficiency through strategic procurement and client engagement initiatives.

What makes them great?

  • Client Satisfaction Achievements: Spearheaded initiatives that led to a 30% increase in client satisfaction scores within the food services industry through effective joint business planning.
  • Cost Reduction Initiatives: Implemented procurement strategies that achieved a 20% cost reduction while maintaining high service standards in a national catering company.
  • Enhanced Client Reporting and Engagement: Developed and executed performance reporting frameworks that improved client service delivery and engagement in a logistics firm.

Areas of expertise

  • Procurement and Supply Management: Experienced in managing complex supplier contracts and enhancing supply chain efficiency across regional and national levels.
  • Strategic Client Relationship Management: Skilled in leading cross-functional teams to align service delivery with client needs, resulting in improved customer satisfaction and loyalty.
  • Data-Driven Strategy Development: Proficient in leveraging analytical insights to guide commercial strategies and identify growth opportunities within competitive markets.