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Account Manager

Ref: AS4637277

Birmingham, United Kingdom

£40,000

  • Permanent
  • Revenue Growth Expert
  • Strategic Business Developer
  • Operational Efficiency Improver

About the candidate

The candidate is an exceptionally skilled Account Manager renowned for their prowess in customer relationship management and business development, particularly within the transport sector. Their remarkable skill set has been honed through extensive experience, notably in enhancing customer satisfaction and driving substantial revenue growth. This candidate has a proven track record of adeptly managing sales pipelines, securing contract renewals, and identifying lucrative new business avenues.

With a proactive work ethic and a focus on strategic collaboration, they excel at aligning customer objectives with company targets. Their previous roles have seen significant successes, such as a 20% increase in annual revenue and improvements in customer service processes. Their ability to navigate complex organisational structures and build trust with senior stakeholders makes them an invaluable asset to any forward-thinking team aiming for operational excellence.

What makes them great?

  • Proven Revenue Enhancer: Directly contributed to a 20% increase in annual revenue at a regional transport solutions provider through effective account management and business development strategies.
  • Operational Efficiency Improver: Streamlined processes at a mid-size transportation consultancy leading to a 30% improvement in customer response times.
  • Customer Satisfaction Specialist: Successfully increased client renewals by 15% at a national logistics firm by tailoring solutions to customer needs and conducting thorough account reviews.

Areas of expertise

  • Customer Relationship Management: Proficient in maintaining and enhancing relationships with key clients, which improves retention and satisfaction levels.
  • Revenue Growth: Skilled in expanding sales pipelines and securing renewals, with a track record of boosting revenue by notable margins.
  • Strategic Business Development: Experienced in identifying and capturing new business opportunities, significantly increasing company growth and market presence.