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Account Manager

Ref: AS5522713

Edinburgh, UK

£37,500

  • Permanent
  • Customer Retention
  • Strategic Sales
  • Operational Efficiency

About the candidate

This candidate is a seasoned Account Manager with a rich background in the foodservice and hospitality sectors, showcasing a robust understanding of customer dynamics and relationships. They are well-versed in managing a diverse portfolio of clients in these industries, always maintaining a focus on enhancing customer satisfaction and achieving sales targets. Their proactive, organised approach confirms their capability to handle dynamic market demands, making them an ideal candidate for a role that bridges direct client interaction with strategic planning.

Drawing from direct experiences in dealing with chefs, restaurant owners, and food-related businesses, the candidate excels in delivering tailored services that enhance customer retention and compliance with industry standards. Their previous roles have equipped them with the essential skills to strategically connect with clients and improve service delivery within the competitive foodservice sector.

What makes them great?

  • Customer Retention Specialist: Achieved a 30% increase in customer retention by personalising service offerings and providing exceptional support and product training.
  • Sales Growth: Contributed significantly to new business growth and increased sales volume through effective market analysis and relationship building.
  • Operational Management: Enhanced operational efficiency and guest satisfaction in a boutique hotel food and beverage setup through meticulous inventory management and menu adjustments based on customer feedback.

Areas of expertise

  • Client Relationship Management: Demonstrated ability to nurture enduring relationships with clients, resulting in improved retention rates and customer satisfaction.
  • Strategic Sales and Marketing: Proven track record in leveraging market analysis and product understanding to drive sales and market share.
  • Operational Efficiency and Compliance: Effective management of operational standards and compliance, ensuring alignment with food safety regulations.