Account Manager
Ref: AS6786072
Oldbury, West Midlands
£40,000
- Permanent
- B2B Account Development
- Client Relationship Management
- Textile And Workwear Sector
About the candidate
A dedicated B2B Account Manager with over five years’ experience across the textile, workwear and corporate clothing sectors. They have a strong track record of managing key client relationships, ensuring contract compliance and supporting account growth through a proactive, service-led approach.
Organised, analytical and confident under pressure, they are comfortable working to tight deadlines while keeping clients informed and engaged. Their background covers account reviews, order fulfilment, product launches, spend tracking and forecasting, making them a strong all-rounder for a fast-paced commercial environment.
What makes them great?
- Improved client retention: Led strategic account reviews and tailored service initiatives that helped improve client retention by around 20%.
- Supported sales growth: Played a key role in new product line launches that contributed to an approximate 15% sales increase over a financial year.
- Process-focused approach: Developed improved methods for tracking client spend and forecasting demand, helping to enhance stock management and reduce delivery times.
Areas of expertise
- B2B account management: Experienced in managing key client portfolios, developing relationships and ensuring contractual requirements are delivered to a high standard.
- Client service and order coordination: Strong background in liaising between customers, sales and production teams to support accurate fulfilment and smooth service delivery.
- Account development: Confident in identifying client needs, spotting cross-selling opportunities and using market insight to support commercial growth.