Account Manager

Ref: AS9936045

Harlow, England

£45,000

• Permanent
• Customer Relationship Management
• Stock Control And Order Processing
• Retail Operations

About the candidate

A results-driven customer service and operations professional with a strong background across retail, wholesale distribution and supply environments. They bring hands-on experience in customer relationship management, order processing, stock control and day-to-day operational coordination within busy, fast-paced settings.

Now looking for a permanent Account Manager role, they are confident building positive relationships with customers and internal teams, with a proactive approach to problem-solving and service improvement. They are available to start in 2 weeks.

What makes them great?

• Service-Focused Approach: Improved customer satisfaction through staff training initiatives, helping to enhance service delivery and order processing.
• Commercial Awareness: Contributed to sales growth through effective upselling techniques and confident customer support in a mid-sized retail environment.
• Process Improvement: Streamlined inventory processes, helping to reduce stock discrepancies by around 15% over a year.

Areas of expertise

• Customer Relationship Management: Experienced in handling customer enquiries, supporting product selection and maintaining high service standards.
• Stock & Order Processing: Strong knowledge of inventory systems, stock control and efficient order handling across retail and warehouse environments.
• Operational Coordination: Confident supporting daily operations, inbound and outbound logistics, and compliance with health and safety standards.