Account Manager
Ref: AS4457753
Birmingham, UK
£40,000
- Permanent
- Client Relationship Management
- Logistics Business Development
- CRM Optimisation
About the candidate
A results-driven Account Manager with over five years’ experience across transportation, logistics, fuel services and B2B sales environments. They have a strong track record of managing client portfolios, improving customer engagement and using data-led insights to spot opportunities, solve problems and support commercial growth.
They are confident building long-term relationships, negotiating effectively and acting as a trusted advisor to customers. With experience across account management, business development and sales, they bring a friendly, proactive approach and are looking for a permanent role where they can continue driving retention, profitability and customer success.
What makes them great?
- Improved customer usage: Increased fuel usage by around 20% through targeted outreach, proactive engagement and data-led account planning.
- Boosted sales conversion: Supported the implementation of a new CRM system, helping improve customer interaction tracking and increase sales conversions by around 15%.
- Strong customer focus: Known for resolving issues quickly, improving onboarding processes and building trusted relationships with small to medium-sized business customers.
Areas of expertise
- Account Management: Experienced in managing diverse client portfolios, improving customer satisfaction and supporting long-term retention.
- Business Development: Skilled at identifying new opportunities, nurturing customer relationships and supporting sales growth across logistics and fuel services.
- CRM & Data Insights: Confident using CRM systems and customer data to improve tracking, engagement and commercial decision-making.