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Account Manager

Ref: AS1499483

Billericay, Essex

£40,000

  • Permanent
  • Customer Relationship Management
  • Food Ingredients Sector
  • Revenue Growth

About the candidate

A motivated and results-driven Account Manager with a strong background in B2B customer relationship management across the food ingredients and food distribution sectors. They bring a practical understanding of supply chain dynamics, customer service delivery and commercial growth, with a clear focus on building long-term partnerships.

They are proactive, confident working with internal teams and comfortable communicating with stakeholders at all levels. With experience using customer feedback and market insight to shape sales activity, they would be a strong fit for a business looking to improve customer satisfaction, retention and account growth.

What makes them great?

  • Revenue Growth: Delivered around 20% growth in annual revenue from existing customers through tailored upselling and cross-selling activity.
  • Customer Focus: Helped improve service offering and significantly reduce complaint resolution times by implementing customer feedback loops.
  • Sector Knowledge: Brings hands-on experience across food ingredients, food distribution and gourmet food environments, with a good understanding of customer needs and supply chain pressures.

Areas of expertise

  • Account Management: Experienced in managing key customer accounts, maintaining service standards and developing long-term client relationships.
  • Customer Success: Skilled at improving customer satisfaction through clear communication, issue resolution and structured feedback loops.
  • B2B Sales Growth: Confident in using market data, customer insight and tailored solutions to identify upselling and cross-selling opportunities.