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Area Property Operations Manager

Ref: AS1983768

Dartford, Kent

£45,000

  • Permanent
  • Facilities Management
  • Contract Management
  • Compliance Improvement

About the candidate

A hands-on property operations and facilities management professional with strong experience delivering hard and soft services across multi-site, complex environments. They bring a practical, service-led approach to managing contractors, improving compliance and keeping day-to-day operations running smoothly.

They are confident working with a wide range of stakeholders, from internal teams through to external service partners, and are known for being proactive, organised and focused on continuous improvement. Available to start in 2 weeks, they are looking for a permanent opportunity where they can add real value across property operations, service delivery and compliance.

What makes them great?

  • Delivers measurable savings: Implemented operational strategies that reduced service costs by around 15% while also improving customer satisfaction scores by 20%.
  • Improves service reliability: Worked closely with contractors to strengthen service contract adherence, helping improve service uptime by 30%.
  • Builds stronger teams: Developed training programmes that improved team performance, contributing to a 25% reduction in service incidents and stronger client feedback.

Areas of expertise

  • Facilities & property operations: Experienced in managing multi-site hard and soft services, maintenance programmes and day-to-day operational delivery.
  • Contractor & stakeholder management: Confident working with contractors, service partners and internal stakeholders to maintain standards and improve outcomes.
  • Compliance & service improvement: Strong focus on health and safety, statutory compliance, customer satisfaction and continuous operational improvement.