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B2B Account Manager

Ref: AS7491502

Forest Row, East Sussex

£50,000

  • Permanent
  • Lead Generation
  • Client Engagement
  • CRM Management

About the candidate

A commercially minded B2B sales professional with experience across facilities management, cleaning services and SaaS environments. They are confident in lead generation, pipeline management and client engagement, with a strong track record of opening up new business opportunities while keeping customer experience front and centre.

Available to start in 2 weeks and looking for a permanent role, they bring a proactive, self-motivated approach and work well with sales, marketing and operations teams to improve lead quality, CRM accuracy and overall sales process efficiency.

What makes them great?

  • Proven New Business Impact: Helped drive around a 30% increase in new business within the first year through targeted lead generation and commercial client engagement.
  • Strong Cross-Functional Collaboration: Works effectively with marketing, operations and sales teams to improve lead quality, follow-up activity and customer outcomes.
  • Customer-Focused Mindset: Combines a professional communication style with persistence and confidence, helping to build trust with prospects and existing clients.

Areas of expertise

  • Lead Generation & Prospecting: Skilled at identifying and engaging commercial prospects across varied sectors, building healthy pipelines and supporting appointment setting.
  • Account Management & Retention: Experienced in nurturing existing client relationships, supporting onboarding and improving customer satisfaction to encourage loyalty and upsell opportunities.
  • CRM & Sales Process Support: Confident maintaining accurate CRM records, qualifying leads and improving communication across the sales cycle.