Branch Operations Manager

Ref: AS9280300

Swindon, England

£110,000

• Permanent
• Branch Operations Leadership
• Tool Hire And Equipment Rental
• Sales And Service Improvement

About the candidate

A confident and results-driven Branch Operations Manager with a strong background across tool hire, equipment rental and construction supplies. They bring hands-on experience overseeing multi-branch operations, supporting branch teams and improving day-to-day performance in fast-paced, service-led environments.

They are particularly strong at building relationships, coaching teams and aligning operational activity with sales targets, customer service standards and safety expectations. Available to start in 2 weeks and seeking a permanent opportunity.

What makes them great?

• Commercially focused: Helped deliver an overall sales uplift of around 20% through targeted sales initiatives and improved team performance.
• Operationally efficient: Supported process improvements that reduced delivery times by around 30%, improving customer satisfaction and service reliability.
• Safety-led approach: Maintains strong standards around compliance, branch safety and operational excellence within tool hire and construction-led environments.

Areas of expertise

• Branch Operations: Experienced in managing daily branch activity, improving service delivery and maintaining high operational standards across multiple locations.
• Team Leadership: Skilled in coaching, mentoring and developing teams to improve confidence, product knowledge and customer engagement.
• Sales & Service Improvement: Strong track record of supporting sales initiatives, improving customer experience and driving repeat business.